77% of retail investor accounts lose money when trading CFDs with this provider.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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    • How long does it take to receive funds after submitting a withdrawal request?

    Withdrawals made by Bank Wire Transfer usually take up to 5 business days to reach your account.
    Withdrawals to credit/debit cards can sometimes take up to 15 business days to reach your account.

    Withdrawals via BPay and other methods can sometimes take up to fifteen (15) business days to reach your account.

    Be Aware, your withdrawal amount may be rejected if your free margin/equity has changed since you submitted the withdrawal request.

    How do I provide an alternative method for withdrawing additional funds?

    Withdrawals to credit and debit cards can be only for the amount deposited. Below are alternative methods for withdrawing additional funds that exceed the sum of the original credit/debit card.

    In line with Anti-Money Laundering regulations, GCMAsia operates a strict “back to source” policy – meaning your funds must be returned to the account of origin from where your funds were deposited to GCMAsia.

    Wire transfer: Complete this form and send it to [email protected] bearing your bank account details.
    Wire transfer: Complete this form and send it to [email protected] bearing your bank account details.
    Wire transfer: Complete this form and send it to [email protected] bearing your bank account details.
    Wire transfer: Complete this form and send it to [email protected] bearing your bank account details.
    Why can’t I withdraw more than I deposited using a credit/debit card?

    In some cases, withdrawals of funds deposited by credit or debit card are limited by the card issuer, and cannot exceed the original amount deposited. Other card issuers or processors have a time limit to process refunds.

    In such cases, funds may be withdrawn by providing an alternative withdrawal method (for example bank wire transfer or Neteller). Sums in excess of the original deposit may be withdrawn by providing an alternative withdrawal method (for example bank wire transfer or Neteller).
    Sums in excess of the original deposit may be withdrawn by providing an alternative withdrawal method (for example bank wire transfer or Neteller).
    Sums in excess of the original deposit may be withdrawn by providing an alternative withdrawal method (for example bank wire transfer or Neteller).

    Please note: Withdrawal approval may take longer than usual for these cases, and we may ask for proof that you own the alternative account.

    How do I withdraw funds from my GCMAsia account?

    Simply login to the GCMAsia official site, and go to “Withdraw Fund” located on the leftside menu.

    Select the withdrawal method and enter the amount and any other account information that may be required.
    All requests are processed within two business days of being submitted.

    Please note:

    • Due to Anti-Money Laundering regulations, funds can only be remitted Back to Source –the amount that you deposited with your bank card can only be withdrawn to that
      same card and only for the amount deposited. Likewise, if you have deposited via wire transfer, you must withdraw back to your same bank account.

      The same will also apply to other payment methods like PayPal.
    • Any Wire Transfers/International Telegraphic Transfer (TT) Fees incurred by Fortrade are passed on to the customer. Most International Wire Transfers and TTs are approximately $40.
    • Withdrawals made by Bank Wire Transfer may take up to five (5) business days to reach your account.
    • Withdrawals to credit/debit cards may take up to fifteen (15) business days
    • Withdrawals via BPay and other methods can sometimes take up to fifteen (15) business days to reach your account.

    Be Aware, your withdrawal amount may be rejected if your free margin/equity has changed since you submitted the withdrawal request.

    What is the procedure for returning money if my deposit method does not accept refunds or withdrawals?

    In this case, GCMAsia has a strict policy that funds can only be returned to a bank account in your name.

    To enable for us to make such a payment, we need a bank statement from your account dated in the past three months. This statement must clearly show:

    • Your Full Name
    • Your Full Address
    • Your Full Bank details (Bank/Sort code and Account Number)

    For further assistance and information regarding any of our deposit and withdrawal methods, please contact us at [email protected].

    What is Free Margin and how does it affect the amount I can withdraw from my trading account?

    Free Margin is the amount calculated from the value of the equity of the account less the used margin of open positions.
    Account equity – used margin = Free Margin
    This is a dynamic calculation that changes with the changing values of the open positions.
    If you request a withdrawal with a value higher than your Free Margin, you will be notified of the maximum amount you can withdraw based on your current Free Margin calculation.
     

    If you have a bonus applied on your account, you will need to deduct this amount manually, if you have not yet reached the target volume in accordance with the bonus terms & conditions.
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